Case 03 · Configuration match / coast-to-coast
2023 Rolls-Royce Cullinan
The situation
The brief was precise: a 2023 Cullinan in a two-tone palette with a short list of interior options. Local inventory did not match. The buyer was willing to wait for the right configuration — not a compromise car sitting on a nearby lot.
What we did
- Day 0 — Spec lock
Built a must-have / nice-to-have matrix. Confirmed acceptable mileage and service inclusion. Set a hard ceiling on timeline.
- Day 1–3 — Dealer network sweep
Checked partner dealer stocks on both coasts. Located a near-perfect match that had not been heavily marketed nationally.
- Day 4 — Video + document pack
Live walkthrough, option codes, window sticker, and recent service invoice shared with the buyer the same day.
- Day 5–6 — Commit & inspect
Deposit placed. Independent inspection cleared with only routine notes. Transport booked enclosed, West to Northeast.
- Day 7–11 — Transit & delivery
Daily location updates. Arrival inspection against outbound photos. Delivery to buyer’s preferred address in the NYC area.
Credibility checks completed
- Build / option verification against factory documentation
- Independent inspection prior to transport
- Photo condition log at pickup and delivery
- Enclosed carrier with insurance confirmation